Privacy Policy

1. Information We Collect

1.1 Website Visitors

Our marketing website does not require account creation. We may collect basic, non-identifying diagnostic information supplied by your browser, such as page requested, operating system, and timestamp.

1.2 Mobile Applications

When you use our mobile applications, we may collect:

• Device Information: Device model, operating system version, unique device identifiers, and mobile network information
• Usage Data: App features accessed, interaction patterns, crash reports, and performance metrics
• User-Provided Information: Information you voluntarily provide when using app features, such as preferences and settings
• Location Data: If the app requires location services and you grant permission, we collect location information to provide location-based features

We do not collect personal information that can directly identify you (such as name, email, or phone number) unless explicitly required by the app's functionality.

2. How We Use Information

We use collected information for the following purposes:

• Service Delivery: Provide and maintain functionality of our website and mobile applications
• Performance Improvement: Analyze usage patterns to improve user experience and app performance
• Technical Support: Diagnose technical problems and respond to support requests
• Security: Detect, prevent, and address fraud, security issues, or technical problems
• Analytics: Understand how users interact with our applications to make informed development decisions

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Data Storage and Cookies

3.1 Website

Our website does not set first-party cookies. Third-party analytics or security tools may use cookies strictly for operational purposes. You can control cookie behavior through your browser settings.

3.2 Mobile Applications

Our mobile applications may store data locally on your device to:

• Enable offline functionality
• Cache content for better performance
• Save user preferences and settings

You can clear this data by uninstalling the application or using the app's built-in data clearing features.

4. Third-Party Services and Data Sharing

4.1 Third-Party Service Providers

We may use trusted third-party services to help us provide and improve our applications:

• Analytics Services: To understand app usage and improve user experience (e.g., Firebase Analytics, Google Analytics)
• Cloud Infrastructure: To host and deliver our services (e.g., Amazon AWS)
• Crash Reporting: To identify and fix technical issues

These providers are bound by confidentiality agreements and are only permitted to use your information for the specific purposes we authorize.

4.2 Legal Requirements

We may disclose information when required by law, court order, or to protect the rights, property, or safety of xonnet, our users, or the public.

4.3 Business Transfers

If xonnet is involved in a merger, acquisition, or sale of assets, user information may be transferred. We will provide notice before information is transferred and becomes subject to a different privacy policy.

5. Data Retention

We retain information only as long as necessary to fulfill the purposes outlined in this policy:

• Usage and Diagnostic Data: Retained for up to 12 months, then deleted or anonymized
• Crash Reports: Retained until the issue is resolved or for a maximum of 24 months
• Customer Support Records: Retained for the duration necessary to respond and fulfill legal obligations

When you uninstall a mobile application, locally stored data is removed from your device.

6. Security

We maintain administrative and technical safeguards—including access controls and encrypted transport—to protect data handled through this site. While no system is entirely secure, we review our safeguards regularly.

7. Your Rights and Choices

You have the following rights regarding your information:

• Access: Request access to information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information, subject to legal obligations
• Data Portability: Request a copy of your information in a structured format
• Opt-Out: Opt out of certain data collection (e.g., analytics, location services) through app settings

To exercise these rights, contact us at xonnetdev2@gmail.com. We will respond within 30 days unless applicable law requires a different timeline.

App Permissions

Our mobile applications request only the permissions necessary for their functionality. You can manage permissions through your device settings at any time.

8. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Users

xonnet operates from the Republic of Korea. If you use our services from outside Korea, your information may be transferred to, stored, and processed in Korea. By using our services, you consent to this transfer.

10. Changes to This Policy

We may update this Privacy Policy periodically. When we make material changes, we will notify you by updating the effective date and, for mobile apps, through an in-app notification. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Information

For privacy questions or concerns, please contact us:

Company	xonnet
Email	xonnetdev2@gmail.com
Phone	+8210-5471-8857
Address	101-1403, 13 Yongdumaeul-gil, Buk-gu, Gwangju, 61015, Republic of Korea